ETS Group Limited (Hong Kong SAR, China)

Founded in 1990, this company currently engages in providing comprehensive multimedia contact services and contact centre system, such as telephone call, fax, email and short message, with telephone call being the principal service offering. As at the Latest Practicable Date, this company has employed over 1,000 contact service staffs and operated a total of over 850 workstations in three contact service centres in Hong Kong. The services provided has a target audience of corporations in Hong Kong, namely in the fields of telecommunications, banking and financial services, insurance, and public sectors. It was initially offering paging related services in 1995, later expanded their operation by way of providing a range of outsourcing telephone answering services, contact services, information services as well as system development support services.