Ets Ersoy Turistik Servisleri A.S. (Turkiye)

Ets Ersoy Turistik Servisleri Anonim Sirketi, located in Istanbul, is a travel and tourism organization established in 1991. The company aims to provide the best service and price to its guests. Etstur offers package tour and hotel accommodation services both within and outside of Turkey. It has grown rapidly since its establishment and is known for its visionary structure in the travel sector. Etstur is Turkey's leading travel and tourism organization and handles the sales and marketing of thousands of hotels in Turkey. The company offers hundreds of tour packages covering 60 destinations within Turkey and 40 destinations abroad. It also hosts several brands, including Didimtur, a travel agency serving large audiences, jetsetbrand, which sells airline tickets at attractive prices, Cheapabilet.com, an online platform with objective guest opinions about facilities, Otelpuan.com, an online accommodation platform, Odamax.com, and travel trends magazine Lets Go Magazine. Etstur has achieved several firsts in the tourism industry in Turkey. In 2002, it became the first tourism company to implement the early reservation system. In 2003, it was the first to measure customer satisfaction after travel and apply the online reservation system. In 2006, it became the only tourism company to send customers for resort reviews through the "Shadow Customer Program." It was also the first to establish the Agency Performance System and inspect travel agencies based on their performance. Etstur is the only tour operator that serves disabled guests according to their needs. In 2008, it became the only company to conduct hotel audits with independent audit firms, and in 2010, it introduced early reservation cancellation insurance. Etstur has received numerous awards, including Turkey's Most Successful Domestic Market Tour Operator in the Quality Management Awards in 2023. It has also been recognized as the Most Preferred and Trusted Brand by Guests in various brand research studies. The company has been acknowledged for its technological advancements, e-commerce experience, customer experience, and social travel brand. Ets Ersoy Touristic Services Joint Stock Company, with a committed capital and paid-in capital of 200,000,000 TL, is chaired by Coskun Tunay. The company's independent auditor is Güreli Certified Public Accountant and Independent Audit Services Inc.