Mapfre Sigorta A.S. (Turkiye)

Mapfre Sigorta Anonim Sirketi is an insurance company located in Istanbul, Turkey. It was founded in 1948 when Türkiye Kredi Bankası A.Ş. and T.GENEL SİGORTA joined Çukurova Holding. In 2007, MAPFRE, the largest insurance group in Spain and South America, acquired 80% of Çukurova Holding shares, becoming the controlling partner of the company. Since October 2016, the company has been operating under the name MAPFRE Sigorta. MAPFRE Sigorta offers a wide range of insurance services in all branches through its professional agency network. It is known for its wide reinsurance capacity, financial strength, high claim payment capability, and claim payment speed. The company has a paid-in capital of TL 350 million and is rated AA+ (TUR) by Fitch Ratings. MAPFRE Sigorta has implemented the ISO 9001:2015 Quality Management System since 2005 to ensure product and service quality and customer satisfaction. It also implements the ISO 10002 Customer Satisfaction Quality Management System, which provides guidelines for handling customer complaints. The company's management team is known for its forward-looking financial and technical policies, which have contributed to the company's consistently high profitability performance. MAPFRE Sigorta's strategy is to prioritize ethical values, evaluate the demands and tendencies of intermediaries and customers, analyze risks accurately, and provide the most appropriate pricing without compromising service quality.